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Meeting the needs of people with disabilities, their families, educators & service providers

School must provide assistive listening devices to individuals with hearing impairments, as well as provide information as to how to obtain such accommodations.

Los Angeles County (CA) Office of Education, 57 IDELR 294 (OCR 2011):  The U.S. Department of Education Office of Civil Rights (OCR) found a school district in violation of Section 504 for its failure to make assistive listening devices (ALDs) available to individuals with hearing impairments, as well as its failure to provide sufficient information to the public regarding how ALDs can be obtained.

The district renovated some of its facilities by installing new public address systems in an auditorium and board meeting room.  As part of the renovations, the district secured ALDs for such public address systems.  However, the district needed to ensure that a sufficient number of permanently installed ALDs were available for each venue.  The district remedied the deficiency by installing more ALDs.

Additionally, the district agreed to post information at each venue explaining how anyone in need of an ALD may obtain one.  Similarly, the district agreed to disseminate information on its website and to parents, students, staff, and the public, regarding how anyone in need of an ALD may obtain one (including which staff member was designated as coordinating the district’s compliance with Section 504 and the ADA).  Once complete, the district’s noncompliance would be remedied.

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